As someone who works in communications and technology for a large, public, higher-ed institution, I often get questions about using content. I was recently asked, “Can I download a video from Youtube to use offline?”
A while back an employee who was a fairly recent hire came to me saying he had been contacted by a company and had been offered a job. He hadn’t sought it out, but now here it was and he had to make a decision. He said he was leaning towards accepting it. As we […]
If you read articles and books about leadership I can guarantee you’ve seen it. Perhaps you’ve even done it. I am talking about using the term “manager” as a dirty word. I get it. When talking about leadership, it is helpful to contrast good qualities to strive for with bad qualities using personas (good cop, […]
As a leader, there is a simple principle that can help your communication choices immensely. Communicate less to more, and more to less. I call this the information to audience ratio. On a certain level, the application of this principle is fairly easy.
You want to make a good impression, right? Who doesn’t? Whether you are in a job interview or you are hanging out with friends, no one wants to look silly or unintelligent. I work primarily in higher education around people with PhD’s. I really have to pay attention to this. Here are seven things that […]
Effective leaders filter communication through the “why.” The “why” of an organization is it’s purpose and vision. When the communication of the organization isn’t driven by the leader and/or the “why,” it is by default communicating something…something less than desirable. Noise, dissent, silos, internal conflict, inconsistency, confusion, etc. Ineffective leaders never clarify the “why,” or […]
Leading people and organizations requires more and clearer communication than one would normally deem necessary when implementing change. Sure, your core team is in the know and on board, but what about everyone else? Employees? Stakeholders? Clients? Customers? The more substantial the change, the more time it takes to communicate and bring people on board. […]
I get it. You know you need to invest time and effort into a strategy for developing content in order to keep your website updated and relevant and to have fodder for sharing on social media channels. But you lead a small business or organization that doesn’t have the resources to hire dedicated communications staff. […]
